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24.08.2024
Customer Service Quality Manager
Riyadh
... Arabia. As a Customer Service Quality Manager, you will be responsible for ensuring the highest level of customer satisfaction by overseeing and improving the quality of customer service operations. You will play a critical role in maintaining and enhancing the reputation of the company through ...
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Majorel KSA
19.08.2024
Operation Manager
Riyadh
... imize resources to maximize productivity and minimize costs.Coordinate and collaborate with other departments to ensure smooth and efficient operations.Provide leadership and guidance to the operations team, including training and development opportunities.Minimum Requirements:Minimum of 5 ...
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Majorel KSA
02.08.2024
Team Leader/ قائد فريق
Riyadh
... Arabia, you will be responsible for leading and managing a team to achieve organizational goals and deliver exceptional results. You will play a crucial role in ensuring the successful execution of projects and driving the team towards excellence.Responsibilities:Lead and motivate a team to ...
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Majorel KSA
Today
Customer Service Quality Specialist
Riyadh
... imilarly excellent treatment.Responsibilities:Establish and refine internal standards for support and call center quality assurance.Review a selection of support agents’ interactions across various channels (calls, emails, chats, etc.).Evaluate support engagements against predetermined quality ...
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Majorel KSA
Today
Call Center Workforce Manager
Riyadh
... staff on workforce management best practices.Stay updated on workforce management trends.Recommend solutions for forecasting and scheduling needs.SkillsSaudi nationality.Holds a Bachelor's degree.Must have at least 4 years of practical experience in the field of specialization.Must have ...
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Majorel KSA
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